Terms & Conditions


Session fees must be paid on the day of booking and are non-refundable except if True Portraits cancels the booking.


Prices are subject to change at any time, although if customer places a booking, prices will remain same for the period of 2 weeks after receiving personal image gallery.


48 hours notice must be given when cancelling. No guarantee can be given that a new slot will be provided.

If not cancelled before the session itself starts, a €50 fee may apply to reschedule unless agreed otherwise.


If customer fails to read the supplied preparation documents and therefore fails to attend session prepared, True Portraits will not be held responsible for any resulting reductions in quality or quantity of images supplied.


All photo session efforts are best endeavour and no quantity or quality guarantees are afforded by True Portraits.

There is no guarantee on any outcome, particularly for baby sessions as babies are naturally unpredictable.

There are never guarantees to achieve all poses we may discuss before session but I’ll do my best to get as many beautiful photos as possible.

In the event of uncooperative children at a session of any kind, for any reason, True portraits may not be able to capture any, or all the images the customer may have requested or expected. The customer is responsible for all children at all sessions.


Every effort will be made to provide you with the pre-agreed amount of proofs. Due to the unpredictable nature of newborns, babies and children no guarantee can be given that any particular number of proofs will be produced.


Proofs can take up to 4 weeks to edit and viewed in the personal image gallery.

Temporary skin issues which are not likely to remain present after a few weeks, for example scratches or blemishes, can be edited out of pictures on prior agreement. True Portraits will not normally edit permanent birth marks, freckles etc. as this does not reflect the style of “True Portraits”. If you wish to have substantial editing or “air brushing” carried out, your request must be expressed in advance of booking confirmation and during the pre-consultation.


Session fees must be paid on the day of booking and are non-refundable except if True Portraits cancels the booking.

Payment for your selected package must be made on or before the day of the photo session or the session will be cancelled.

Additional orders will not be processed until full payment has been made.

A payment plan may be agreed and must be confirmed in writing before session date. Where a payment plan is agreed the first direct debit shall have completed one week before session date.


True Portraits does not guarantee to back-up or archive images whatsoever. If no additional orders are placed within 2 weeks after customer receives their online gallery access, images may be deleted. Images can be archived for one month from the session date by prior agreement and charges will apply. Images not purchased after this time will be deleted.

Purchased images may also be archived by prior agreement subject to agreed fees.

Images must be downloaded from your personal online gallery to your own computer within 2 weeks after you receive your online gallery. Images can not be downloaded to your own computer from your mobile app.

It is recommended that you back-up your digital images as soon as downloaded/received from True Portraits.


Your personal image gallery will be open for 14 days only. Access to your gallery after 14 days is possible by prior arrangement only and will be subject to additional fees of not less than €5 per 7 days.

Your images will also be available through the smartphone app and once uploaded to your phone will be stored locally on your device but will not be backed up or archived.

True Portraits offers no warranties for the online gallery or smartphone app service as this is a third party service.


The pictures are presumed to have been received in good condition unless the customer notifies True Portraits in writing of any discrepancy or error within 14 days of receipt.


Copyright remains with True Portraits by Lenka Kirchova. It is illegal to copy, scan, reproduce, or post online or elsewhere without the written permission of the Photographer. Copyright law is subject to civil and criminal penalties.

True Portraits retains the right in all cases to use the pictures at any time for the purposes of sales, advertising or promotion unless written permission between Lenka Kirchova and a customer has been made about use of the images when booking the session.


Cameras, camera phones or any other recording equipment is NOT permitted during any session.

By hiring True Portraits Photography, you agree to the Terms and Conditions at www.trueportraits.ie/terms-conditions.

Terms & Conditions are subject to change without notice. Updates will be available at www.trueportraits.ie/terms-conditions. .